Thames Water - Contact us, pay your bill, tell us you're moving

Skip primary navigation
Skip all navigation

Service update

Updated: 4:05pm

Customers in E13, E15 and E16 may be experiencing reduced water pressure or loss of supply following a burst main on Barking Road.

Our engineers are currently working to fix the pipe and will restore supplies as quickly as possible.

We are sorry for any inconvenience.

Latest news

News feeds

£25m to combat Counter's Creek sewer flooding 8 March 2010
Martin Baggs appointed CEO of Thames Water 5 March 2010
£85m Riverside upgrade to help protect River Thames 3 March 2010

Read more news releases

London streetworks

Search for planned improvement works in your area

Get the latest information on the works affecting you

Search for works

Moving home?

It's easy to register your change of address online

Tell us you're moving

Pay your bill online

It only takes minutes to pay your bill online with our easy-to-use form

Pay your bill

Your bill explained

Martin Baggs, Chief Executive Officer, Thames Water

Chief Executive explains what our new bills for 2010/11 mean for you

Find out more

Billing or account enquiries - call 0845 9200 888
Lines are open weekdays from 8am to 8pm and on Saturday from 8am to 1pm
(Minicom or Typetalk: 0845 7200 898).

Water or wastewater enquiries - call 0845 9200 800
Lines are open 24 hours a day (Minicom or Typetalk: 0845 7200 898).

Thames Water is the UK's largest water and sewerage company, serving 13.6 million customers across London and the Thames Valley.

© 2001 - 2010 Thames Water Utilities Limited. All rights reserved.
Registered office: Thames Water Utilities Limited, Clearwater Court, Vastern Road, Reading, Berkshire RG1 8DB
Company number: 2366661 Registered in England and Wales